Privacy, Terms & Conditions

We would like to welcome you to our website. We believe that this website will provide you with a wide range of content/information. Before you use this website there are a number of “legal” areas that we wish to bring to your attention. By using our website you are agreeing to be bound by the terms and conditions of use that are set out below in this section of the website.


Service Agreement Terms and Conditions

If you use this “website” you agree to be bound by these terms and conditions.


1. Background and Definitions
This Website is designed and hosted on behalf of Connibel Ltd (company number 07185859) by SO Technology Ltd (company number 06125660).


2. Access to the Website and content
2.1 The information provided on the website is not in any way a recommendation to buy any products or services featured and you should seek appropriate independent advice.
2.2 SO Technology Ltd will endeavour to allow uninterrupted access to the website, but access to the websites may be suspended, restricted or terminated at any time.
2.3 SO Technology Ltd assumes no responsibility for the contents of any other websites to which the website has links.


3. Intellectual Property
3.1 The copyright in the material contained in the website, text and graphics, and their selection and arrangement belongs to Connibel Ltd or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.
3.2 Product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.


4. Exclusions of liability
4.1 Connibel Ltd uses reasonable endeavours to ensure that the data on the website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. To the extent permitted by applicable law, Connibel Ltd disclaims all warranties and representations (whether express or implied) as to the accuracy of any information contained on the website. Connibel Ltd does not guarantee that the website will be fault free and neither will accept liability for any errors or omissions.
4.2 In no event shall Connibel Ltd be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the website, save where such liability cannot be excluded by law.
4.3 Connibel Ltd does not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology.


5. Exclusion of liability for goods and services
5.1 You may obtain services from Connibel Ltd following your use of this website. You should satisfy yourself that you wish to purchase their services before contracting with them. Connibel Ltd’s standard terms and conditions are contained within their engagement letter and you should check that you agree to those terms and conditions before ordering any services and goods.



6. Privacy Notice

Here at Alexander Michael, we are committed to complying with legal obligations and industry best practices, whilst at the same time providing an excellent service and respecting your privacy.  So, with the General Data Protection Regulation 2016 (the GDPR) changes to the Data Protection law on 25th May 2018, we have updated our Privacy Notice.

Alexander Michael is also pledged to comply with the Personal Information Promise via the ICO (Appendix 1).

The GDPR applies to “personal data” and our Privacy Notice sets out your rights on how we collect, use and store your data which may enable you to be identified either on its own or in conjunction with other data we may come into possession of.

Data Controller

Alexander Michael (the trading name of Connibel Ltd, Company Registration Number 07185859 – Registered in England and Wales) is the data controller and will decide how your personal data is processed, for what purposes and by who.


Alexander Michael complies with its obligations under the GDPR by:

• keeping your personal data up to date

• storing and securely destroying it after use

• not collecting or retaining excessive / unnecessary amounts of data• protecting personal data from loss, misuse, unauthorised access and disclosure

• ensuring appropriate technical measures are in place to protect your personal data

How will we use your personal data?

Your data will be used for the following purposes:

• to fulfil services to our clients, for example payroll processing and completion of self-assessment tax returns

• to comply with regulatory or statutory obligations, for example HMRC

• to improve the quality of our service and maintain our administrative records

• to verify your identity where necessary

• to communicate news and information relevant to you or the business

• recruitment of new staff members within Alexander Michael

Your data will not be passed onto third parties for any reason (for example marketing), outside of statutory or compliance duties on behalf of clients or any legal obligations.


Who is collecting & processing your data?

Only authorised members of Alexander Michael staff will have the authority to collect, have access to and process your data.  Data will be collected via password encrypted files either by email, direct to the hosted Alexander Michael Dropbox site or via separate secure portals which are GDPR compliant.


What data is collected?

Website & Cookies: Our website is hosted by SO Technology.  When someone visits we use Google Analytics to collect internet log information to determine visitor behaviour patterns.  This information includes the number of visitors to various parts of the site but will not identify anyone and we do not allow Google to attempt to determine the identities of anyone visiting our site. Cookies may be used on the site by the website provider (SO Technology) to personalise your experience of the website.  Most web browsers allow you to control how cookies are accepted.  Services delivered via the website such as video or embedded content from external providers may also place cookies on your computer.


Work contracted by Clients: The following data will be directly collected and processed by Alexander Michael:
Payroll Processing.  We require the below information to comply with HMRC rules to register you in payroll reports.  We request this information from you as part of the agreement we have with your employer (our client) to deliver payroll services on their behalf:

• Your name (first and last plus any middle / other names you choose to provide)

• Your marital status

• Your gender

• Your home address

• Your data of birth

• Student loan information

• An Employee Statement (to help determine the correct tax code)

• P45 information received from a previous employer

• Your start date with your employer

• Your National Insurance number


In addition, we may also request / be informed about the following data about you:

• Your email address (personal or work one) to enable us to email your password protected payslip to you

• Your job title or work location to help identify you, or employee number if used by our Client

• Your salary or hourly rate along with overtime rate and additional hours worked to enable us to calculate your pay at the end of each pay period

• Where Alexander Michael acts as the Strategic Finance Team for clients, personal bank details (bank account number, sort code) will also be requested to set up wages due.  This information will be added to the online banking system directly and not stored anywhere.

• Other information we may learn about you during the course of performing the payroll process, for example calculating sick pay

• Some of this data is also used to enrol you as an employee within an Auto Enrolment pension plan (NEST).


When you start employment, your employer (our client) will ask you to complete an online New Starter Form.  This is accessed via our website (  Information in this form will be added to the secure Sage payroll system we use to enable your pay to be calculated and to ensure compliance with HMRC by informing them about the pay you receive.  Once your first payroll has been run, this form will be permanently deleted.


Personal Tax Returns:  When completing your personal tax return on your behalf, any information you provide to Alexander Michael will be used to do this; this include all income received and expenses incurred.  Any data we store to complete this work will be stored on the hosted Alexander Michael Dropbox site.

Recruitment within Alexander Michael:  Alexander Michael may collect your personal details if you apply for work with the Company.  This includes, but is not limited to, your name and contact details in addition to other information provided in your CV.  Your personal data will not be shared with any other organisation unless we inform you of this beforehand, for example seeking references post an offer of employment.


How is your data stored and how long for?

Any data we store will be stored on hosted Alexander Michael Dropbox site or via separate secure portals / software which are GDPR compliant (for example Sage payroll or NEST).

Data we hold on you will be stored only for as long as we need it (& ensuring any regulations are met as appropriate); that is to perform the function it was collected for in the first place.  Once we no longer need your data to perform the function(s) it was collected it will be securely destroyed, either permanently deleted or shredded.


What rights do you have?

• We will keep your data secure and private

• We will not sell your data

• If your personal data changes, you have the option to update us at any time by emailing


How can you raise a complaint?

If you believe your data is not being used for the purposes set out in this Privacy Notice, you can raise a complaint with the Information Commissioners Office.


Appendix 1: Personal Information Promise (ICO)
I, Alex Whitbread, on behalf of Alexander Michael, trading name of Connibel Ltd, promise that we will: 
1. value the personal information entrusted to us and make sure we respect that trust; 
2. go further than just the letter of the law when it comes to handling personal information, and adopt good practice standards; 
3. consider and address the privacy risks first when we are planning to use or hold personal information in new ways, such as when introducing new systems; 
4. be open with individuals about how we use their information and who we give it to; 
5. make it easy for individuals to access and correct their personal information; 
6. keep personal information to the minimum necessary and delete it when we no longer need it; 
7. have effective safeguards in place to make sure personal information is kept securely and does not fall into the wrong hands; 
8. provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or don’t look after personal information properly; 
9. put appropriate financial and human resources into looking after personal information to make sure we can live up to our promises; 
10. regularly check that we are living up to our promises and report on how we are doing. 
Signed, Alex Whitbread


May 2018


7. General
7.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.
7.2 Connibel Ltd may modify these terms and conditions at any time by publishing the modified terms and conditions on this website. Any modifications shall take effect 3 days after posting on this website.


8. Governing law
8.1 These terms and conditions are governed by and to be construed in accordance with English law.
8.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts.


Our Links Disclaimer
All links made available are provided as a convenience to our users. We do not have control, exercise no responsibility and make no representations regarding the accuracy or any other aspect of the content/information found or used on visiting any of third party website. The provision of a link to a third party website should not be considered as an express or an implied endorsement of any content/information, products/services that may be available to you, or through, the third party.


Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.


Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how Users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.


This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, as will be the case for most of the time that a user is browsing the web.
If you have any questions about the security at our website, you can send an email to


Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Notice under which the information was collected.
Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Notice. We cannot guarantee your privacy when you access other websites through any link provided on this website.